Privacy Policy

SBS for Certification | Last Updated: August 18, 2026

At SBS for Certification, we respect your privacy and are committed to handling personal information responsibly and transparently.

This Privacy Policy explains what information we may collect through our website, why we collect it, how we use and protect it, and the choices available to you.

By using our website or submitting information through our contact forms, you acknowledge the practices described in this Privacy Policy.

Who We Are

SBS for Certification provides ISO certification and professional training services to organizations and individuals in Egypt and internationally.

Address:
Building 201, 2nd Floor, 38
Moltaka Araby Area, Sheraton,
Cairo, Egypt

Email: karoline.adel@sbs-certificate.com
Phone: +20 155 711 8429

Information We Collect

We may collect personal and business information that you voluntarily provide when contacting us or requesting information about our services. This may include:

Full name
Email address
Phone number
Company name
Job title or position
Address, where applicable
The service you are interested in
Information about your company’s certification status
Information about your company’s activities or processes
Details necessary to understand your requirements and prepare a quotation
Any additional information you choose to provide in your communication with us

We do not intentionally collect sensitive personal information through our website.

How We Collect Information

We primarily collect information when you:

Submit an inquiry through our website
Request information about certification or training services
Request a quotation
Contact us by email, telephone, or other direct communication methods

We do not currently provide website user accounts or online payment functionality.

How We Use Your Information

We may use the information you provide to:

Respond to your inquiries
Understand your certification or training requirements
Assess your service requirements
Prepare and provide quotations
Communicate with you regarding a requested service
Provide information that you specifically request
Maintain necessary business records
Comply with applicable legal or regulatory obligations

We will not use information submitted through our website for unrelated purposes without an appropriate legal basis where required.

Marketing Communications

SBS for Certification does not currently use personal information submitted through the website to send unsolicited promotional or marketing emails.

Communications relating directly to an inquiry, quotation, certification request, training request, or other service requested by you are considered service-related communications.

If we introduce marketing communications in the future, we will provide appropriate choices for opting in or unsubscribing where required.

Cookies, Analytics and Advertising Tracking

We do not currently use website analytics tools, behavioral advertising pixels, or conversion-tracking technologies to track visitors for advertising purposes.

SBS for Certification may advertise its services through platforms such as Google or LinkedIn, but we do not currently use Google Ads conversion tracking, LinkedIn Insight Tag, or similar advertising tracking systems on the website.

The website or its hosting infrastructure may use limited, strictly necessary technical technologies or process basic technical information where required for website operation, security, troubleshooting, or delivery.

If we introduce analytics, advertising pixels, or other non-essential tracking technologies in the future, this Privacy Policy and, where necessary, our cookie practices will be updated accordingly.

Sharing of Personal Information

We do not sell or rent your personal information.

We also do not share personal information with unrelated third parties for their own marketing purposes.

Limited information may be processed by service providers that support the operation of our website, such as our hosting provider, solely where necessary to provide their technical services.

We may also disclose information where required by applicable law, a valid legal process, court order, or competent regulatory authority.

Data Retention

We retain personal information only for as long as reasonably necessary to:

Respond to inquiries
Prepare or follow up on requested quotations
Provide requested services
Maintain necessary business records
Meet applicable legal or regulatory requirements

When personal information is no longer reasonably required for these purposes, it may be deleted or securely disposed of, subject to applicable legal obligations.

International Data Processing

SBS for Certification operates from Egypt and serves clients in multiple countries.

We do not intentionally arrange international transfers of personal information unless necessary for the provision of our services or supporting technical infrastructure.

Depending on the configuration and location of third-party hosting or technical service providers, limited information may potentially be processed or stored outside your country.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable data protection requirements.

Data Security

We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.

For this reason, users should avoid submitting unnecessary confidential or sensitive information through general website inquiry forms.

Your Privacy Rights

Depending on the laws applicable to you, you may have the right to request:

Access to personal information we hold about you
Correction of inaccurate or incomplete information
Deletion of your personal information
Restriction of certain processing activities
Withdrawal of consent where processing is based on consent
Objection to certain uses of your personal information

To exercise a privacy-related right or ask a question about your information, please contact: karoline.adel@sbs-certificate.com

We may need to verify your identity before processing certain privacy requests.

Children’s Privacy

Our website and services are not intended for individuals under the age of 18.

We do not knowingly seek to collect personal information from children through the website.

If we become aware that personal information relating to a child has been submitted to us inappropriately, we will take reasonable steps to address the matter.

Automated Decision-Making and Artificial Intelligence

We do not currently use automated decision-making, automated profiling, or artificial intelligence systems through the website to make decisions about users based on their personal information.

Third-Party Websites

Our website may contain links to external websites or third-party services for convenience or informational purposes.

SBS for Certification does not control the privacy practices, security, or content of third-party websites.

When you visit an external website, its own privacy policy and terms will apply. We encourage users to review the privacy policies of third-party websites before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy when our services, website practices, technologies, or legal requirements change.

Any revised version will be published on this page with an updated “Last Updated” date.

We do not currently provide individual notifications each time this Privacy Policy is updated.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:

SBS for Certification
Building 201, 2nd Floor, 38
Moltaka Araby Area, Sheraton,
Cairo, Egypt