ISO 19011

What is ISO 19011?
ISO 19011 is an international standard that provides guidelines for auditing management systems, including:
• How to plan and conduct audits (internal and external)
• Managing audit teams
• Evaluating auditor competence
ISO 19011 is used when auditing systems such as:
• ISO 9001 (Quality)
• ISO 14001 (Environment)
• ISO 45001 (Occupational Health and Safety)
• And other management systems.
Note: ISO 19011 is not a certification granted to organizations; it is a training and implementation reference for auditors and certification bodies.

What is the purpose of ISO 19011?
The standard aims to:
• Standardize auditing methodologies for various management systems.
• Enhance the efficiency, impartiality, and objectivity of audit processes.
• Improve the performance of internal and external audit teams.
• Ensure the effectiveness of management systems through accurate and systematic audits.

How to obtain ISO 19011 certification?

1. Conduct a gap analysis between the current situation and the standard’s requirements.

2. Develop an integrated facility management system.

3. Train teams on policies and procedures.

4. Perform internal audits and prepare for the external audit.

5. Contract with an accredited certification body and obtain the certificate after evaluation.

What is the validity period of ISO 19011 certification?
ISO 19011 certification is granted for a period of three years from the date of issuance, provided the organization maintains and effectively implements the management system throughout this period.
During the certification period, the organization is subject to:
Surveillance Audits
• Usually conducted once a year by the accredited certification body.
• Aim to ensure the ongoing proper application of the standard’s requirements.
Recertification Audit
• Conducted before the end of the third year to renew the certification for a new term.
• Involves a comprehensive review of the entire management system.