Total Quality Management
About this course
The TQM course introduces you to the core principles of managing quality across the entire organization. It covers tools, techniques, and strategies to improve processes, drive customer satisfaction, and build a sustainable quality culture.
Course Highlight
- Understand key TQM principles such as customer focus, continuous improvement, and teamwork.
- Learn quality tools like Pareto charts, root cause analysis, and process flow diagrams.
- Gain skills in process analysis and data-driven decision-making.
- Apply TQM concepts to boost performance and enhance customer satisfaction.
