ISO 9001

What is ISO 9001 Certification?
A globally recognized Quality Management System
ISO 9001 is one of the most well-known and widely adopted standards worldwide. It is an internationally recognized standard for a Quality Management System (QMS).
This standard is issued by the International Organization for Standardization (ISO) and aims to help organizations improve their performance and deliver products and services that effectively and consistently meet customer needs.

What is the importance of ISO 9001 certification?
ISO 9001 applies to all types of organizations, regardless of their size or sector—whether industrial facilities, service companies, educational or healthcare institutions, or even government bodies—because it focuses on how the organization is managed, not on the nature of the product or service itself.
The ISO 9001 certification aims to:
• Improve the quality of processes, products, and services while reducing waste and costs within the organization.
• Increase customer satisfaction by continually responding to their expectations.
• Promote a culture of continuous improvement across various managerial and operational levels.
• Ensure consistency and effectiveness in business performance, reducing errors and their associated costs.
• Build trust among customers, partners, and investors, and enhance the organization’s reputation.
• Enter new markets and compete in tenders both locally and internationally.
• Achieve a competitive advantage.

How to obtain ISO 9001 certification?

1. Identify the organization’s needs and the scope of application

2. Develop and implement a Quality Management System in accordance with the standard

3. Collaborate with an accredited certification body

4. Undergo external audit and assessment

5. Receive the certificate upon fulfilling all requirements

What is the validity period of ISO 9001 certification?
ISO 9001 certification is granted for a period of three years from the date of issuance, provided that the organization maintains and effectively applies the management system throughout this period.
During the certification period, the organization is subject to:
Surveillance Audits
• Usually conducted once a year by the accredited certification body
• Aim to ensure continued proper application of the standard’s requirements
Recertification Audit
• Conducted before the end of the third year to renew the certification for a new term
• Involves a comprehensive review of the entire management system